Terms of Service

1. This agreement

These terms are between you and FutFin Valve Technologies, a business name registered in Kenya under number BN-6MCK86M3, whose proprietor is Amos Kiprotich Tendwet. We trade as FutFin. By creating an account or using futfin.net, you agree to these terms. If you don't, please don't use the service.

A registered business name is not a separate legal company, so the proprietor named above is who this agreement is with. You can write to us at General Accident House, Ralph Bunche Road, Nairobi, P.O. Box 52824–00100, G.P.O. Nairobi, Kenya, or email info@futfin.net.

Our Privacy Policy forms part of these terms.

2. What FutFin is

FutFin is an interface to an exchange account you already hold. It sends instructions to that exchange using an API key you create and give us. It is not itself an exchange, and it holds nothing.

• You open and fund your own account at Binance or Kraken. That account stays in your name.
• You give FutFin an API key. You choose what that key may do, and you can revoke it at the exchange at any time.
• FutFin sends your orders to that exchange. The exchange decides whether and at what price they fill.
• Your money stays at your exchange the entire time. It never reaches us, and we could not take it if we wanted to.

3. What FutFin is not

• We are not a broker, dealer, exchange, custodian, wallet or investment adviser, and we are not licensed as any of those.
• We never accept deposits. There is no way to send us money to trade with, and anyone telling you otherwise is defrauding you.
• We never hold, control or have custody of your funds or crypto assets.
• We are never the counterparty to your trades. Your order goes to a real exchange and is matched by that exchange.
• Nothing on FutFin is financial, investment, legal or tax advice. We do not recommend assets, strategies or trades.
• We do not promise returns. Trading crypto can and does lose people money, and that risk is entirely yours.

4. Eligibility

You must be at least 18 and legally able to enter this agreement. You must not use FutFin where doing so breaks the law where you live, and you are responsible for knowing whether it does. You must use your own identity, and one person may not hold multiple accounts to evade limits.

5. Your account

• You are responsible for your password and your two-factor device. Anyone who has both can act as you.
• Verify your email address — unverified accounts cannot use the platform.
• Tell us promptly at info@futfin.net if you think someone else has access to your account.
• We may suspend or close an account that is being used for fraud, abuse, or anything in section 8.

6. Live trading, and the risk you take

Trading crypto with real money can lose you money, including all of it. Prices move fast, at any hour, and past results predict nothing.

If you enable live trading, you accept the following.

• The account is yours. You open it, you fund it, you own the assets. We act on it only through the API key you supply, and only as you instruct.
• Orders are final. Once an exchange accepts an order we cannot recall it, and once a withdrawal is broadcast to a blockchain nobody can reverse it.
• The exchange decides. It may reject, delay, partially fill, or cancel anything, and it sets its own fees, limits and rules. We do not control that and are not responsible for it.
• Your API key is your responsibility. Give it the narrowest permissions you need. If you enable withdrawals, bind it to a withdrawal address allowlist at the exchange and restrict it to our server's IP address. We tell you how in the app.
• Withdrawals go where you already said. We can only ask your exchange to send to an address you allowlisted there. We cannot add addresses, and we never choose the destination.
• Interruptions happen. The platform, your exchange, or the network between them can fail at any moment, including mid-order. Do not rely on FutFin being reachable at a particular time, and do not use it for anything time-critical without a way to reach your exchange directly.

Use the smallest amount you are willing to lose while you learn how it behaves. Your exchange's own testnet, where it has one, costs nothing to try first.

7. FutFin Pro

• A package buys a quantity of trading volume — how much value you may route through FutFin to your own exchange. It buys no capital, adds no funds, and has no value outside FutFin. Selling to close a position and withdrawing from your exchange are never limited by it.
• It is paid in crypto, up front, for a fixed period. It does not renew automatically and nothing is ever charged without you sending it.
• Because payments are made in crypto and settle on a blockchain, they cannot be reversed by us. If something goes wrong with a payment, email us and we will put it right where we reasonably can.
• Paying for Pro while it is already active adds the new period to the end of the existing one.
• Prices may change. A change never affects a subscription you have already bought.

8. Acceptable use

Don't:

• Use FutFin for money laundering, sanctions evasion, fraud, or any other crime.
• Present results from FutFin as a promise of returns, or use them to solicit money from other people.
• Try to break, overload, scrape or reverse-engineer the platform, or access another user's account or data.
• Upload someone else's exchange credentials, or credentials you are not entitled to use.
• Use FutFin to run a service for third parties without our written agreement.

9. Availability

We work to keep FutFin running but do not guarantee it will be available, uninterrupted or error-free. We may change, suspend or discontinue features, and we may take the platform down for maintenance. Market data comes from third parties and may be delayed, incomplete or wrong; do not treat it as an authoritative price source.

10. Liability

FutFin is provided “as is”, without warranties of any kind, to the fullest extent the law allows.

We are not liable for trading losses, missed opportunities, lost profits, or losses caused by your exchange, your API key, a blockchain, a market movement, or your own decisions. Where we are found liable despite this, our total liability to you is limited to what you have paid us in the twelve months before the claim.

Nothing here excludes liability for fraud, or for anything that cannot legally be excluded.

11. Closing your account

You can close your account at any time in Settings. Closing is immediate and cannot be undone: you are signed out everywhere, your password and 2FA are destroyed, and our copy of your exchange API keys is deleted. Records of payments, orders and withdrawals are kept for seven years afterwards, as described in the Privacy Policy. Closing your FutFin account does not touch your exchange account, your funds or your open positions there.

We may suspend or close your account if you breach these terms, if we are legally required to, or if we reasonably believe it is necessary to protect you or others. Where we can, we will tell you why.

12. Changes to these terms

We may update these terms. If a change materially affects you we will email you before it takes effect. Continuing to use FutFin after that means you accept the new version.

13. Governing law

These terms are governed by the laws of Kenya, and disputes fall to the courts of Kenya. If you are a consumer elsewhere, this does not remove protections you have under your own local law.

14. Contact

info@futfin.net